EvoconHelp Center

Hardware and connectivity · Guide 13 of 15

URLs required for the Evocon system connectivity

Required and optional addresses and ports (app.evocon.com, api.evocon.com, AWS Cognito, Appcues, HubSpot) that browsers need to use the Evocon application.

Evocon application is accessed at app.evocon.com. Below is the list of different URLs that are required or optional to use the Evocon system.

  • app.evocon.com
    • HTTPS 443
    • This is the main address used to open Evocon application.
    • This address is using a worldwide content delivery system which means that it can have a new IP with every request.
    • IP ranges that are potentially used by the Evocon application can be queried from https://api.evocon.com/iplist.
  • api.evocon.com
    • HTTPS 443 and WSS 443
    • This is the main API URL. Live updates are also served from this URL using websockets with TLS.
    • Websockets is a technology for real-time connection between server and web browser that is used for pushing updates in Shift view and Factory view.
    • The IP address is currently stable 52.51.119.152, but it may change in the future without prior notice.
  • cognito-idp.eu-west-1.amazonaws.com
    • HTTPS 443
    • This is an Amazon AWS managed service that is used for logging into the Evocon system via user authentication or SSO.

There are also non-critical endpoints. Opening these is optional, but they enhance the usability of the system.

  • fast.appcues.com
    • HTTPS 443
    • Used for onboarding flow and update notifications. The system will work if this address is blocked, but new users will not be guided through the system.
  • app-eu1.hubspot.com, app.hubspot.com, hubspot-eu-rest-ably.io, metrics-fe-eu1.hubspot.com
    • HTTPS 443
    • Used for sending support requests to the support team. Alternative for support@evocon.com email.

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