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Support and what's new

Contact support, check service status and read release notes.

1. 1Help & SupportIndex of the Evocon help topics: product areas, hardware, process metrics, energy monitoring, API, other guides, release notes and the status page.
2. 2Contacting Evocon SupportHow to send a message to the Evocon Support team from the Evocon system after logging in.
3. 3Evocon Help DeskStart page of the Evocon help desk with links to Help & Support and What's new?.
4. 4Evocon status pageWhere to find the Evocon system status (status.evocon.com), with a saved snapshot of uptime and service status.
5. 5Partner Resource CentreStarting point for Evocon partners: partnership contact, request forms and links to sales, technical and resource pages.
6. 6OtherLinks to other Evocon guides: connectivity URLs, display hardware, tablets and TVs, Chrome tips, Support contact, cycle times and batch process monitoring.
7. 7What's new?Links to the Evocon release notes for each year from 2019 to 2026.
8. 8What’s new in Reports?New features of the Reports view: products on the X-axis, chart legend toggling, whole month on one page, Today/Yesterday saved ranges and table improvements.
9. 9Release Notes 2026Evocon release notes for January to April 2026: order and LOT/Batch filters, AI downtime note analysis, multi-sample checklists, Checklists widget, production speed report, security settings and more.
10. 10Release Notes 2025Evocon release notes for 2025: shift scheduling, stops export/import, calendar checklist triggers, Activity Logs, batch process monitoring, alternative units, Split by, Tags and more.
11. 11Release Notes 2024Month-by-month overview of the new features and usability improvements released in Evocon during 2024, from February to December.
12. 12Release Notes 2022Evocon product updates released in 2022, month by month from March to December, including the new Reports, checklists, the Devices view, display formats and Shift View improvements.
13. 13Release Notes 2020Evocon product updates released in 2020, from the Factory View colour changes in January to custom alert e-mail templates in November, including the Lineview to Shift View renaming.