First access and account · Guide 3 of 7
Changing and resetting the password
How administrators change Shift View users' passwords, how Office users and administrators change or reset their own password, and the password requirements.
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How to change a user's password?
Note: Administrative users can change the password only for Shift View users. This means that Office users, Factory and Company administrators can and should change their password themselves.
Shift View users
Factory and Company administrators can change a Shift View user's password from Settings:
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Go to Settings and open the Users card.
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Find the user account and click on the edit button to open the edit view.
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In the bottom, click on the "Change password" button.
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Enter the current password.
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Enter the new password, confirm it, and click "Save".
Office users, Factory and Company administrators
Office users, Factory and Company administrators have 2 options when it comes to changing their password
The first case applies when the user has access to Evocon and they wish to change their password (no recovery needed). Office and administrative users can change their password from their own profile settings in Evocon:
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Open the profile settings
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Under Security section, click on the "Change password" button:
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Enter the current password, then the new password, confirm it and click "Save".
How to reset a user's password?
They can use the password resetting option "Forgot your password?" from the login window and the reset link is sent to the e-mail address defined for this user account:
What are the password requirements?
- MUST contain at least 16 characters
- MUST contain at least one uppercase letter
- MUST contain at least one lowercase letter
- MUST contain at least one number
- MUST contain at least one symbol